Refund policy

Terms & Conditions:

• We have a “NO QUESTIONS ASKED” Exchange policy.
• Items purchased from our online store can be sent back for exchange. Contact our customer service over Whatsapp, Email or any of our social media platforms to initiate an exchange.
• Our representative will share an exchange form which must be filled and kept inside the parcel to be dispatched at our warehouse.
• We do not accept onsite exchanges, the items must be sent through a traceable courier service.
• AZZARI allows its customers to exchange the purchased items subject to following conditions.
• The customer has submitted a request for exchange within 7 working days of delivery.
• The item is in its original packing and the price tag is intact.
• The exchange form is completely filled.
• Items has no emits, odors, perfume scents, stains or anything which suggests the item was used or washed.
• Items bought on sale will be exchanged on sale price. If an item bought on regular price goes on sale, it will be exchanged at sale price.
• AZZARI has the right, at its sole discretion, to accept or deny the request for exchange in case it is against our policy.
• Upon the acceptance of request for exchange, the customer will be notified by our customer service.
• We do not have a Refund Policy. Items purchased can be exchanged only.
• Damage & Claims:
• AZZARI takes complete responsibility of its products and customer satisfaction is our utmost priority. The replacement of Damaged item(s) will be allowed if the item(s) received has any kind of manufacturing defect, or a shipment of wrong size or wrong item has been delivered. The complaint has to be raised within 2 working days through (WhatsApp, email or any of our social media platforms) after receiving the parcel. Please allow one week for the processing of damage and claims.